Caitlin Chu - an immensely detail-oriented and meticulous product designer with 8 years of experience.

I believe that "Clarity is kindness."

I've been building products for 8+ years.

I'm curr

I love connecting with others.

Go to Projects

Companies I've worked with

Scotiabank logo
Cisco logo
theScore logo
Penn Entertainment logo
ESPN BET logo
Indus.ai logo

Featured Projects

TheScore Wire Transfers

Enabling larger, secure transactions by designing a wire transfer feature.
App Feature | iOS | Android | Web

Cisco Muse Reference Site

Grounding design direction for the Muse design system documentation site.
Research | Design System | Web

S+C Partners Website

Increasing customer contact for a Chartered Professional Accounting firm S+C Partners.
UI | Branding | Web | Redesign

Contact Management OTP

Securing Scotiabank's customer assets from fraudsters during account takeovers.
Coming soon!

About

Profile picture of Caitlin wearing a grey raincoat over a grey t-shirt with brown hair tied up in a ponytail, the background filled with Canadian woods

Hey there! I'm Caitlin, a senior product designer and a graduate of the York University & Sheridan College Bachelor of Design program in Toronto. I design and live by the motto "Clarity is kindness."

I'm immensely detail-oriented and thoughtful, and I find joy in connecting with others and bringing order to chaos. I mentor avidly in my community and also enjoy connecting as a mentee with other designers and leaders. My non-linear path as a teacher, web developer, and designer has shaped me into an empathetic, cross-functional collaborator with a unique ability to understand product development from various perspectives.

When I'm not designing, you'll likely find me exploring nature, lost in a sci-fi world, jamming on a guitar, or gaming.

Testimonials

"As a UI/UX Designer, Caitlin brought an incredible mix of collaboration, deep user research expertise, and creative problem-solving to the table. Her ability to ground our design direction in solid research was instrumental — the foundation she built had a lasting impact, continuing to benefit users well beyond the initial launch."

– Melissa Pagan, UX/UI Designer @ Cisco

“Caitlin has a remarkable ability to translate complex problems into intuitive, user-centered solutions. Her design work on several areas of the payments space not only met but exceeded our expectations, delivering an intuitive and highly functional product. Additionally, Caitlin's positive attitude and resilience under pressure made her a valuable asset to our team."

– Nicole Nash, Product Manager @ TheScore

"Caitlin's ability to produce high-quality, compelling creative while juggling competing priorities and deadlines within the business, and her willingness to empathize and collaborate with different teams is something to be desired in any designer. I can see her excelling in any design role she takes on—she is wonderful to work with and always finding ways to add value to our customers and the business."

– Nicole Aysan, Sr. Designer & Lead (Manager) @ Cisco

“Caitlin is an incredibly talented designer with the ability to conceptualize and deliver impactful pieces. She makes all projects she is involved in better and has produced pieces that were leveraged by our CEO, SVPs and local sales leaders. She is reliable, consistently executes a high quality of work, and is always building on her skills to add value to our business."

– Jennifer Rideout, Creative Marketing Lead @ Cisco

Contact

Got an opportunity? I’m currently open!